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FAQ's - Frequently Asked Questions

Here are the most frequently asked questions of Refund You.com.au

Is it free to find out if I have unclaimed money?

Yes! Our search is 100% free with no obligation. Fees only apply if we successfully recover money for you.

How long does it take to recover lost money?

Depending on the fund type, claims can take a few weeks to a few months.

Is it really no win, no fee?

Yes! No hidden charges. We only get paid when you do.

What happens if I don't claim my funds?

Unclaimed funds may eventually revert to government revenue, making future claims more challenging

How do I know if I have unclaimed money?

Refund You.com.au searches Australian national and state databases to check for unclaimed money held in your name.

What happens if you find unclaimed money for me?

We’ll notify you, prepare the claim, and handle the process. You only pay when we successfully recover your funds.

What is the process to claim lost funds?

Refund You.com.au will handle everything from search to submission — you simply provide some details and we take care of the rest.

Why do I need to sign an authority to release document?

Your signature on the Authority to Release document gives us legal permission to act on your behalf to recover your unclaimed funds. We then use the proven and successful Refund Specialist System (RSS) to develop and submit a comprehensive refund claim on your behalf.

Is it free to find out if I have unclaimed money?

Yes! Our search is 100% free with no obligation. Fees only apply if we successfully recover money for you.

How long does it take to recover lost money?

Depending on the fund type, claims can take a few weeks to a few months.

Is it really no win, no fee?

Yes! No hidden charges. We only get paid when you do.

What happens if I don't claim my funds?

Unclaimed funds may eventually revert to government revenue, making future claims more challenging

How do I know if I have unclaimed money?

Refund You.com.au searches Australian national and state databases to check for unclaimed money held in your name.

What happens if you find unclaimed money for me?

We’ll notify you, prepare the claim, and handle the process. You only pay when we successfully recover your funds.

What is the process to claim lost funds?

Refund You.com.au will handle everything from search to submission — you simply provide some details and we take care of the rest.

How do you protect my personal information?

Your data is only retained for as long as necessary to complete your claim, and all sensitive documents are deleted after disbursement.